Most hotels have become too dependent on OTA’s for business and in the process, lost the connection to the Guest. So during such a crisis, hotels which have not taken the trouble to build their own Guest relationships, will be losing out in terms of occupancies.
Engaging the Guest and building loyalty is key in long term stability for hotel occupancies which help overcome such crisis situations. We recognise that hotels need technological help and that’s why we built Qikinn© – a Single seamless and easy to use Guest Engagement platform offering various services designed to help hotels build loyalty and save costs!”
– Harbans Singh
Managing Director
Ubicomp Systems Sdn Bhd