Front desk or concierge can now come out from behind the front desk to socialize and interact with guests,and that makes the arrival feel less like a transaction and much more like a welcoming experience.
Thus minimizing the need for checking the availability of information on the web but providing better and faster guest service from the current location of the guest
Data entry accuracy
Guests will be able to key in their names, phone numbers, email, address and NRIC/passport details, during check in that will be captured and updated to the PMS system accurately according to what was keyed in
Mistakes are prevented especially when reading handwritten notes