Build Loyalty While Delivering Unique Experiences
Engage with your Guest via QikStay© by interacting with them prior and also during their stay. One of the biggest benefits of QikStay© guest portal messaging tools is their ability to help personalize guest experience.
Features of QikStay©
OIKSTAY© LOYALTY PROGRAM
Guests are able to accumulate and redeem points during the booking process if they become a loyalty member
MESSAGING TOOLS
Guest can communicate with the hotel through the QikStay© guest portal
SHARE STAY EXPERIENCES
Guest can upload pictures of their stay and share them with family and friends from the QikStay© guest portal
PLAN TRIP ITINERARY
Guests are able to plan their trip itinerary and plan their calendar for before and during their stay.
Engage Your Guest
QikStay© fosters direct interaction with guests before and during their stay, bypassing third-party agents. Guests can sign up and use the personalized QikStay© Guest Engagement Portal on their devices, earning points for incentives and creating a long-term engagement strategy for the hotel industry.
Pre-Stay & In-Stay Guest Engagement
Engage with your guests via QikStay© by interacting with them before and during their stay through the personalized QikStay© Guest Engagement Portal.
Guest Loyalty & Incentives
Encourage guests to sign up and log in to the QikStay© portal using their own devices. Points accumulation and redemption create strong incentives for repeat stays, ensuring a long-term engagement strategy for your hotel.
Empower Your Guest
Control at Guests' Fingertip
All of which can be done using the guests' own devices - making it easy and hassle-free, thereby empowering Guests.
Enhance Guest Experience
Personalized Pre-Stay Engagement
One of the biggest benefits of QikStay© guest portal messaging tools is their ability to help personalize guest experience. Following a booking, a hotel can contact a guest via the QikStay© platform they're most engaged with to ask for pre-stay details and preferences.
Real-Time Issue Resolution
Through real-time guest engagement via QikStay©, issues can then be swiftly handled before they escalate into major complaints. Even if they can't be resolved in the moment, acknowledging the problem and offering a quick solution can make all the difference to a customer's overall perception of service quality.
Continuous Feedback System
QikStay© guest portal allows guests to provide feedback throughout their stay to ensure however small dissatisfaction is handled carefully and immediately.
How can QikStay© help you
Transform your hospitality business with our comprehensive booking and management platform. Streamline operations, maximize revenue, and enhance guest experiences.
Everything you need to succeed
Our platform provides all the tools necessary to streamline your operations and boost your revenue
Builds loyalty
QikStay© allows guests to join a loyalty program.
- Guests enjoy loyalty program and its benefit once they sign up.
- Guests earn points per stay and can redeem them for future bookings, string incentive for repeat visits.
Empowers guest to manage their own profile
Empowers guest to log in to the portal and manage their own personal information.
- Changes are automatically applied to current and future reservations without staff intervention.
- Staff are freed to focus more on productive tasks.
Boost up revenue
QikStay© empowers guests to view and book promotions instantly through the portal.
- Promotes hotel amenities, restaurants, events, and activities to increase on-property spending and bookings.
A Slick Service
QikStay© Messaging module centralizes guest requests across various communication channels.
- Single tool for fragmented internal systems.
- Staff can utilize QikStay© Messaging module to take immediately action upon any request made by guest via phone, SMS or other channel.
- Ensures no request is missed and new staff can quickly catch up on ongoing conversations.
Marketing Strategy
QikStay© includes trip sharing where guests can upload photos and share experiences.
- Encourages organic marketing through guest-generated content
- This helps to build good review and loyalty for your property
Why Choose QikStay©
Build good relationship with guest
Nurture a good relationship with customers is by interacting with them directly, not via a third-party booking agent
Increase repeat reservation
With loyalty point system, guests have stronger reason and incentive to stay at your property in the future
Service to facilitate between channels
All conversations and activities can be tracked in one place, ensuring no overlooked messages.
Trusted by more than 30 properties
Malaysia, Singapore and South East Asia
Discover Our Plans
Basic
If you need just a basic booking engine, this is a great plan to get started.-
Booking Engine
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2 Templates: Confirmation letter, Thank you letter
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Google Booking Link
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Payment Gateway Integration
Standard
For a complete hospitality solution, you won't get wrong with this plan.-
Website Development
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Booking Engine
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3 Templates: Confirmation letter, Thank you letter, Pre-arrival
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Google Booking Link
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Payment Gateway Integration
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Channel Manager
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PMS Integration
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24/7 Limited Support
Pro
For expert hotelier looking for more insights to boost their revenue.-
Website Development
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Booking Engine
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4 Templates: Confirmation letter, Thank you letter, Pre-arrival, Birthday
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Google Booking Link
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Payment Gateway Integration
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Channel Manager
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PMS Integration
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Voucher Selling
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Loyalty Reward Points
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AI Chatbot Integration
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Performance Reports
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24/7 Support
Do you have a question related to our products or services?
You can call us, email us or simply fill in the form. Our dedicated team will respond to your enquiries as soon as possible
Leave Us A Message
If you would like to know more about our products or services or have a product question, simply fill in our form and one of our friendly team will be in touch with you soon.