Connect With Your Guest Before, During & After Stay
QikConfirm© allows you to communicate with your guests before, during and after stay, hence creating a unique experience with your guest. This will start your relationship off on the right foot.
Features of QikConfirm©
Our platform is built to reduce costs, increase revenue, and enhance guest experience — all while keeping your operations simple and efficient.
Mobile Friendly
Responsive email templates that can be accessed from any platforms be it desktop, mobile or tablets
Promotions & Offers
Entice your guest to book directly with you by including unique discounts, promo code on future bookings
Improve Guest Satisfaction
Gathering instant feedback from the guest after their stay whether it is a TripAdvisor Ranking or from an internal survey
Increase Revenue
Thanks to upsells, tours, restaurant, and SPA treatment reservation
Engage Your Guest
Engagement begins at your website. Build relationships with your guests instantly when they book directly on your own website with its own easily recognizable brand.
Engage Guests at Every Stage
Guest engagement begins by interacting with your guest before, during and after their stay.
Engaging Email Integration
Email is one of the most powerful and least expensive marketing tools available and has been fully incorporated into the core of QikRes©
Beautifully Designed Templates
QikConfirm© comes with a selection of beautifully designed HTML mobile friendly templates you can select from. QikConfirm© customizable templates comes with e-mail capabilities including confirmations, guest surveys, promo codes, discount and more.
Empower Your Guest
Pre-Arrival Personalization
QikConfirm© empowers your guests with the flexibility to customize their booking by offering room upgrades, book airport transfer, spa treatment or even make dinner reservations in Pre-Arrival templates.
Post-Stay Rebooking Made Easy
QikConfirm© empowers hotel guest to make the next reservation with your hotel using discount code and promo codes shown in the Thank You letter post departure
Enhance Guest Experience
Build Guest Excitement Before Arrival
QikConfirm© allows you to communicate with your guest directly building a relationship prior to them coming to the hotel with a pre-stay message. Your guests will be even more excited about coming to your hotel.
Complete Stay Engagement
QikConfirm© allows you to communicate with your guests before, during and after stay, hence creating a unique experience with your guest. This will start your relationship off on the right foot.
Share Essential Hotel Information
QikConfirm© allows your guest to discover your hotel routes, hotel policy, room upgrades and cancellation reminders.
Boost Revenue with Local Attractions
QikConfirm© enhances your guest stay by letting them know about any local festivals going on or nearby tourist attraction by offering them tourist guide or rent car etc. resulting in up surging your revenue.
Seamless Integration with QikRes
QikConfirm© uses tools provided in QikRes© to allow you to engage with the guest pre and post.
How can QikConfirm© help you
Transform your hospitality business with our comprehensive booking and management platform. Streamline operations, maximize revenue, and enhance guest experiences.
Everything you need to succeed
Our platform provides all the tools necessary to streamline your operations and boost your revenue
Professional HTML Designed Templates
QikConfirm© creates unique & responsive HTML templates with embedded graphics for a visually appealing design.
- Personalized design that aligns with your property branding uniquely
- Professional templates for various purposes: confirmation letter, pre-arrivals, thank you letter, birthday greetings, promotions, etc.
- Multi-language content with predefined parameters: guest name, stay dates, etc.
Include rating & reviews URLs
QikConfirm© enables automatic post-stay feedback links to be embedded into email template
- Email is set to be sent automatically after departure for guest to voice their opinion immediately
- Guest feedbacks are collected through integrated surveys in thank you emails, thus improving service and staff appraisal
Include hyperlinks
QikConfirm© lets you add following links but not limited to social media, website, referral program, and loyalty program links onto the email template
- Promotes your property identity: websites, features; to your guests
- Encourage todays’ tech-savvy guests to gain more control in their future reservations
Attach authorization forms
QikConfirm© allows credit card pre-authorization attachments for secure guaranteed bookings.
- Particularly useful for property without payment gateway registered
Minimizing Spam and Junk Mail Filters
Increase the rate of opened email by including information inside the body of email instead of an attachment so that your content has a better chance of reaching your guest
- This in return reduce the effect of spam filter and junk mail folder dramatically
Automated rules for sending
QikConfirm© sends emails automatically based on booking or stay dates with preconfigured schedule.
- Types of emails can be preconfigured to bet sent in relation to the correspondig event
- Tailored messages depending on the context meaning
Opt to send manual for PMS reservations
QikConfirm© lets you manually send confirmation emails for PMS reservations whenever needed.
- Emails can be edited and saved as drafts
- The drafts can then be set to send immediately after the update or later
marketing tools
QikConfirm© helps you to increase revenue to other channels of your business by including advertising for amenities, restaurants, events, activities and more
- Allows you to insert promotional banners of hotels offers at the email footer that can be changed easily
- Centralized guest profiles are automatically created whenever a booking is made across your managed properties, this allows you to quickly identify who your guests are and what their preferences are so that you may customize marketing and offers more effectively
Email log
QikConfirm© keeps a log of all emails sent out according to their status and remarks for record purposes
- You can use this log in case the copy of the sent template gets deleted from your email or the guest claims that they didn’t receive the email for the staff to further act on it
Policy and Terms & Conditions
QikConfirm© allows you to keep your guest informed on your hotel policy in confirmation letters
- Allows you to add your payment and cancellation policies to your templates to cover you in any scenarios
- Caters for showing different policies for different rates according to which rate the guest has booked
Improve Staff Productivity
Reusing back the same template and making minor changes will mean your staff will spend less time on menial repetitive tasks and more time on more productive tasks
- The QikConfirm© system allows for ease of operations for the Reservations staff by automatically selecting different formats for confirmation and cancellations without any staff intervention
- Using the same template staff can just change the promotion banner to suit the requirements and save valuable time
Why Choose QikConfirm©
A marketing tool
Easily update promotional banners and personalize offers using guest profile data.
Email log
Helps resolve delivery disputes or recover lost copies of sent communications.
Include policy and terms & conditions
Display varying cancellation and payment rules based on the booked room rate.
Improve Staff Productivity
Automatically selects formats for confirmations and cancellations with minimal staff input.
Trusted by more than 30 properties
Malaysia, Singapore and South East Asia
Discover Our Plans
Basic
If you need just a basic booking engine, this is a great plan to get started.-
Booking Engine
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2 Templates: Confirmation letter, Thank you letter
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Google Booking Link
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Payment Gateway Integration
Standard
For a complete hospitality solution, you won't get wrong with this plan.-
Website Development
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Booking Engine
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3 Templates: Confirmation letter, Thank you letter, Pre-arrival
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Google Booking Link
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Payment Gateway Integration
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Channel Manager
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PMS Integration
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24/7 Limited Support
Pro
For expert hotelier looking for more insights to boost their revenue.-
Website Development
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Booking Engine
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4 Templates: Confirmation letter, Thank you letter, Pre-arrival, Birthday
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Google Booking Link
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Payment Gateway Integration
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Channel Manager
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PMS Integration
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Voucher Selling
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Loyalty Reward Points
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AI Chatbot Integration
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Performance Reports
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24/7 Support
Do you have a question related to our products or services?
You can call us, email us or simply fill in the form. Our dedicated team will respond to your enquiries as soon as possible
Leave Us A Message
If you would like to know more about our products or services or have a product question, simply fill in our form and one of our friendly team will be in touch with you soon.